Welcome to the Adrianna Papell LLC website and the Adrianna Papell family brands: Adrianna Papell, Adrianna by Adrianna Papell, Aidan Mattox by Adrianna Papell.
These Terms of Use (the “Terms of Use” or “Terms”) and any other policies the Terms link or refer to, govern your use of the APG Website at www.adriannapapell.com (or any subdomains thereof), website, microsite, mobile device application, Internet property or related service owned, or operated by us (each referred to as the “Website,” and collectively, the “Websites”). We refer to the Website and these other properties collectively as the "Properties.” The Properties are made available to you by Adrianna Papell, LLC, located at 500 Seventh Avenue, 10th Floor, New York, New York 10018, and its parent, subsidiary and affiliated companies (the “Affiliates”) worldwide (collectively, “Company,” “we” or “us”). The terms “you,” “your,” and “user” refer to anyone using or accessing the Websites.
Please be advised that these terms contain provisions that govern how disputes between us are resolved, which includes a class action waiver. Please read all these provisions before using the websites.
By using or accessing the site and by using the properties, you have read, understand these terms of use, and that you accept and agree to these terms of use. If you do not agree to these terms of use or are otherwise dissatisfied with the site, you may not access or otherwise use the properties.
We reserve the right to change these Terms from time to time without notice to you, and any such changes will be effective upon publication on the Website.
• Violate any law, rule or regulation.
• Violate the security of the Websites or obtain or attempt to gain unauthorized access to the Websites, Website Content, computer systems or networks connected to any server associated with the Websites or the Website Content.
• Impersonate any person or entity, whether actual or fictitious, including anyone from the Websites or the Company, or misrepresent your affiliation with any other person or entity.
• Stalk, harass or harm another individual.
• Insert your own or a third party’s advertising, branding or other promotional content (including, without limitation, hyperlinks) into any of the Website Content or services on any Website, or into any of your Submitted Materials that you may submit to any Forum or any other areas of the Websites.
• Use, upload, post, publish, transmit, distribute, reproduce, or in any way exploit any part of the Websites or any Website Content for any commercial or promotional purposes (other than as expressly permitted in a signed writing by the provider of such information or other materials), or contact any other user of the Websites for commercial or promotional purposes, or offer to buy or sell any product or service through your activities on the Websites or in the Forums (defined below).
• Alter, edit, delete, remove, fail to display, otherwise change the meaning or appearance of, or repurpose any of the Websites, including, without limitation, any trademarks, trade names, logos, service marks, promotional taglines, or any other proprietary content or proprietary rights notices included therein or thereon.
• Engage in spidering, “screen scraping,” “database scraping,” harvesting of email addresses or other personal information, or any other automatic or unauthorized means of accessing, logging-in or registering on the Websites, or obtaining lists of users or other information through the Websites, including, without limitation, any information residing on any server or database connected to the Websites.
• Use the Website or its features in any manner that could interrupt, damage, disable, overburden or impair the Website or such features, or interfere with any other party's use and enjoyment of the Websites, including, without limitation, sending mass unsolicited messages or unauthorized advertising or commercial communications, or “flooding” servers with requests.
• Circumvent, reverse engineer, decrypt, or otherwise alter or interfere (or attempt, encourage or support anyone else’s attempt to do any of the foregoing) with the Websites or its services or any software on the Websites.
• Create any links from the Website (or include any links in your submissions to any Forums (defined below) or any other part of a Website) directed to Websites or content owned or maintained by third parties.
• Frame or otherwise portray any third-party Websites or content in any manner that would constitute or could be interpreted as an endorsement or sponsorship by us of any third-party site, content, information or other materials, or in any manner that would violate the terms and conditions of any such third-party Websites.
• Upload, post, transmit, distribute or otherwise publish to, on or through the Websites, any information, content or materials which are false (including statements or materials that constitute or contain false or misleading indications of origin, endorsements, or statements of fact), fraudulent, misleading, unlawful, threatening, abusive, harassing, hateful, racially, ethnically or otherwise objectionable, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, including without limitation, any material which constitutes, or encourages conduct that would constitute, a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
• Use the Websites or the Website Content to, or in any other manner, violate, plagiarize or infringe the rights of third parties, including without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or rights of publicity or any other proprietary or legal right.
• Upload, post, publish, distribute or otherwise transmit any information or material which constitutes or contains a virus, spyware, or other harmful component (or attempt, encourage or support anyone else’s attempt to do any of the foregoing), or which contains any embedded links, advertising, chain letters or pyramid schemes of any kind.
• Use the Websites or its services (or any Website Content), in whole or in part, for any purpose that is prohibited by any applicable law or regulation, or facilitate the violation of any applicable law or regulation
Apg and its affiliates, employees, officers, agents, and directors will not be liable for any indirect, incidental, consequential, special, exemplary, aggravated, or punitive damages of any kind, under any contract, tort, strict liability, or other theory, or damages for loss of profits, loss of data or other intangibles, or loss of security of submitted materials, even if advised in advance of the possibility of such damages or losses.
Without limiting the foregoing, you further agree that apg will not be liable for damages of any kind resulting from your use or inability to use the service or from any third-party materials, including from any malware or any virus, worm, hack, or malicious software that may be transmitted in connection therewith.
You acknowledge that your sole and exclusive remedy for dissatisfaction with the service is to stop using the service.
Notwithstanding the foregoing, you agree that the maximum aggregate liability of apg for all damages, losses, and causes of action relating to your use of the service will be $250.
• General: In the interest of resolving disputes in the most expedient and cost effective manner, you and APG agree that any dispute arising out of or in any way related to these Terms, your relationship with APG, or any goods or services offered or provided by APG, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms, will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND APG ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THAT THESE TERMS WILL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.
• Exceptions: Notwithstanding Section 2.1, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) seek injunctive relief from a court of competent jurisdiction; or (c) to file suit in a court of law to address an intellectual property infringement claim. In addition, claims for invasion of privacy, including claims for violation of the California Invasion of Privacy Act, shall not be arbitrated.
• Arbitrator: Any arbitration between you and APG will be governed by the Federal Arbitration Act and the JAMS Comprehensive Arbitration Rules & Procedures (collectively, “JAMS Rules”), and will be administered by JAMS. The JAMS Rules and filing forms are available online at www.jamsadr.com, or by calling JAMS at 1-800-352-5267. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
• Notice; Process: A party who intends to seek arbitration must first send a written notice of the dispute to the other party by U.S. Mail (“Notice”). APG’s address for Notice is set forth in Section 33. The Notice must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought. The parties will make good faith efforts to resolve the claim directly but, if the parties do not reach an agreement within thirty (30) days after the Notice is received, you or APG may commence an arbitration proceeding. 18.5 Fees. Each party shall pay its pro rata share of JAMS fees and expenses as set forth in the JAMS fee schedule, unless the parties agree on a different allocation of fees and expenses. If the action qualifies as a consumer arbitration, the JAMS Policy on Consumer Arbitrations shall apply.
• Conduct of Arbitration. Any arbitration hearing will take place at a JAMS office in New York, New York. The arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which decision and award, if any, are based. Each party agrees that such written decisions, and information exchanged during arbitration, will be kept confidential except to the extent necessary to enforce or permit limited judicial review of the award.
• No Class Actions. YOU AND APG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and APG agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
You may order products from our Site only if you are 18 years old (or the age of majority in your jurisdiction) or older. You agree to pay in full the prices for your purchases, plus any applicable taxes. Certain products and services that you may be able to purchase or download through the Websites may be subject to additional terms and conditions presented to you during such purchase or download. We reserve the right to refuse any order you place through the Websites. We may, in our sole discretion, limit or cancel quantities of products purchased per person, per household or per order. These restrictions may include orders placed by or under the same account, the same credit card, the same email address, or orders that use the same promotion code, billing or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. Additionally, we may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors or any other unauthorized party. You are not permitted to resell any products or services purchased through any of the Websites for commercial purposes.
By purchasing from the Site, you agree that we may share information about you and your transaction with other entities for various purposes, including (without limitation) to process your transaction, to operate our fraud prevention program, to collect on any unpaid debt and to obtain credit card authorization. Our information collection and use policies are set forth in the Site’s Privacy Policy.
Product availability on the Site is not guaranteed as products may be low in stock or out of stock when an order is completed. Products displayed on the Site may not be available in certain stores, or vice versa. Prices for a product (including sales) may vary between the Site and stores or between geographies. Prices displayed on www.adriannapapell.com are quoted in USD and are valid and effective only in the U.S.
Please note that some promotions such as sitewide sales and shipping promotions (such as free 2-day shipping) are only available to customers purchasing from and shipping within the United States.
We have made every effort to display as accurately as possible the colors and features of our products on the Websites. However, the particular technical specifications, displays and settings of your electronic device could affect the accuracy of the display. We are not responsible if information made available on the Site is not accurate, complete or current.
From time to time, information on the Site might contain typographical or visual errors, inaccuracies, or omissions that may relate to product descriptions, pricing or availability. It is your responsibility to monitor changes to the Site. Any reliance on the information on the Site is at your own risk. We may, but have no obligation to, correct any errors, inaccuracies or omissions, and to update or modify the Site Content without prior notice.
Prices and availability of products and services are subject to change without notice. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged and we cancel your order, we will issue the credit to your credit card. Individual bank policies dictate when this amount is credited to your account.
Limited time promotional offers, sitewide sales and discount codes cannot be applied retroactively and are not applicable on orders that are in processing or have been shipped. Offers cannot be combined with any other offer, discount, or promotion code. Discount codes are not applicable to New Arrivals, Separates or Everyday Value collection. The offer terms are subject to change at any time without prior notice. Other restrictions may apply.
Welcome Offer Terms
Promotional welcome codes sent via SMS or email are valid for a one-time use only and are non-transferable.
• The $20 email signup code is valid on new orders of $75 or more.
• The $30 SMS signup code is valid on new orders of $100 or more.
These offers apply to new orders only and cannot be applied retroactively to any order that is processing, in transit, or already delivered. Each code may be redeemed once per customer and may not be shared or transferred. Welcome codes cannot be combined with any other discount codes.
The websites, including, without limitation, all services, forums, site content, functions, downloads and materials, are provided "As is," "As available,” without warranty, representation or condition of any kind, either express or implied, including, without limitation, any warranty for information, data, data processing services, uptime or uninterrupted access, any warranties concerning the availability, accuracy, usefulness, correctness, precision, thoroughness, completeness or content of information, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose, and the company hereby disclaims any and all such warranties, express and implied.
The company does not warrant that the websites, the services, the forums, the site content, or the functions thereof will be timely, secure, uninterrupted or error free, or that defects will be corrected in a timely manner or at all. The company makes no warranty that the websites, in whole or in part, will meet users’ requirements.
No advice, results or information, whether oral or written, obtained by you from the company, or through the websites, shall create any warranty not expressly made herein.
The company assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the websites, or your downloading or uploading of any materials, data, text, images, video, or audio from or to the websites.
If you are dissatisfied with the websites, your sole remedy is to discontinue using the websites.
The company does not necessarily endorse, support, sanction, encourage or agree with any site content or any submitted materials, or any opinion, recommendation, content, link, data or advice expressed or implied therein, and the company expressly disclaims any and all liability in connection with submitted materials and any other content, materials or information available on or through the websites created or provided by users or other third parties. Use of the websites, creation of an account, or the submission of any submitted materials does not guarantee acceptance or use thereof.
Without limitation of the above in this section, the company and its affiliates, suppliers and licensors make no warranties or representations regarding any products or services ordered or provided via the websites, and hereby disclaim, and you hereby waive, any and all warranties and representations made in product or services literature, frequently asked questions documents and otherwise on the websites or in correspondence with the company or its agents. Any products and services ordered or provided via the websites are provided by the company (or its licensors or third-party providers or suppliers) “as is,” except to the extent, if at all, otherwise prescribed by applicable law or set forth in a license or sale agreement separately entered into in writing between you and the company or its licensor or supplier.
We respect the intellectual property rights of others and require that users of the Websites do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the Websites’ use privileges of users who are repeat infringers of intellectual property rights. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the finformation listed below to our Copyright Agent, designated as such pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2) (the “DMCA”), named below:
Copyright Agent and Information:
Adrianna Papell, LLC
Attention: Legal Department
500 7th Avenue
10th Floor
New York, NY 10018
• Your postal address, telephone number, and email address.
• A description of the copyrighted work that you claim has been infringed.
• A description of where the alleged infringing material is located.
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
• A statement by you, made under the penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
• Entire Agreement. These Terms constitute the entire agreement between you and the Company relating to the Site. These terms supersede any and all prior or contemporaneous agreements or understandings between you and the Company.
• Severability. If any provisions of these Terms is found to be invalid by a court of competent jurisdiction, the provision shall be stricken. All other terms will remain in full force and effect.
• Waiver. No failure to exercise, or delay in exercising any rights, remedy, power, or privilege arising from these Terms will operate or be construed as a waiver thereof. Likewise, no single or partial exercise of any right, remedy, power, or privilege hereunder will preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.
Please direct questions or comments about the Site, these Terms, or any products you purchased through the Site to:
Adrianna Papell, LLC500 7th Avenue
10th Floor
New York, NY 10018
customerservice@adriannapapell.com
If you elect to receive marketing text messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional and is not a condition for purchase. You can opt out of receiving any further Text Messages from us at any time by replying “STOP” to any Text Message you receive from us. For help, reply “HELP” to any Text Message you receive from us or email textsupport@wunderkind.com. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages.
Neither we nor the wireless carriers (such as T-Mobile) will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our Privacy Policy to contact you and to provide the services you request from us. If you change or deactivate the phone number you provided, you have an affirmative obligation to update your account information and the phone number(s) attached to your account to prevent us from inadvertently communicating with anyone who acquires any phone number(s) previously attributed to you, and any new phone number(s) you attach to your account may receive our standard marketing Text Messages unless you also unsubscribe via the above procedure.
By placing a preorder on our website, you agree to the following terms:
1. Payment
• Full payment is required at the time of placing your preorder.
• Your card or chosen payment method will be charged immediately upon checkout.
2. Estimated Shipping Timeline
• All preorder items are reserved in advance.
• Estimated shipping dates are provided in the product description but are subject to change.
• While we strive to deliver within the stated timeframe, delays may occur due to production, supplier, or logistics issues.
3. Cancellations & Refunds
• You may cancel your preorder at any time before your order is shipped.
• Cancellations are free of charge and will be refunded in full to your original payment method.
• Once your order has shipped, our standard return policy will apply.
4. Updates
• You will receive email updates as your preorder progresses, including production status and shipping confirmation.
5. Combined Orders
• If your preorder is placed in conjunction with in-stock items in the same order, your order may arrive in separate shipments. Note that you will only pay for shipping once. You will receive new tracking information for each shipment.
6. Changes to Terms
• We reserve the right to update these terms at any time. Changes will not affect orders already placed.
For any questions regarding your preorder, feel free to reach out to our customer support team.
Promotional welcome codes sent via SMS or email are valid for a one-time use only and are non-transferable.
• The $20 email signup code is valid on new orders of $75 or more.
• The $30 SMS signup code is valid on new orders of $100 or more.
These offers apply to new orders only and cannot be applied retroactively to any order that is processing, in transit, or already delivered. Each code may be redeemed once per customer and may not be shared or transferred.
Welcome codes cannot be combined with any other discount codes.
Last Updated: 3/30/2025
Adrianna Papell Customer Rewards Program
Acceptance & Agreement
These rewards program terms and conditions ("Terms") apply to your participation in the adrianna papell rewards program ("Program"). The program applies to the adrianna papell family brands: adrianna papell, adrianna by adrianna papell, aidan mattox by adrianna papell (collectively, “adrianna papell”). By enrolling in the program, you agree to accept these program terms and acknowledge that you have read, understand, and consent to our general terms of sale and privacy notice, which are incorporated in, and made a part of these program terms. If you do not agree to these terms, you will not be enrolled in or eligible to participate in the program. The start date of the program is xxxx. All points will be earned and accrued on or after the start date of the program. Points cannot be accrued on past purchases.
In the event there is any conflict among these program terms and conditions or the terms of sale, these program terms and conditions will govern. Adrianna papell reserves the right to update or modify these program terms and conditions at any time without prior notice. Those changes will go into effect on the last updated date shown in the revised program terms and conditions posted our website. For this reason, we encourage you to review the program terms and conditions periodically and whenever you visit our website.
1. Eligibility
The Program is open to individuals who are legal residents of the United States of America and are at least 18 years old. Employees, contractors, or affiliates of Adrianna Papell and their immediate family members are not eligible to participate in the Program.
2. Enrollment
To participate in the Program, you must create an account or submit your email address on our website at www.adriannapapell.com. Enrollment is free, and by signing up, you agree to receive marketing communications from Adrianna Papell unless you opt out, which you can do at any time Enrollment offers you rewards that can only be redeemed on www.adriannapapell.com. Rewards cannot be redeemed on any other website, or physical store property selling Adrianna Papell products. Membership is non-transferable and eligible purchases must be made by the member who is registered in the Program You earn rewards based on eligible purchases made on Adrianna Papell’s website. Rewards dollars are earned as follows:
• Rewards for every $1 spent on qualifying merchandise that is kept by the customer after the return period has passed
• Bonus rewards for certain promotions (e.g., for leaving a review, birthday rewards, or other special offers).
• Customers can also be moved up into higher reward tiers, based on their product purchase value. Product purchase must be retained by the customer to move to the new or higher tier. Loyalty tiers are calculated from the date of the customer’s first silver tier purchase, after the launch of the Rewards program. Tiers will reset 365 days after the date of the customer’s first silver tier purchase back to silver tier. Should the customer purchase and return merchandise, they may move down tier(s) depending on their retained purchase value.
Rewards dollars will be credited to your account once your purchase is confirmed, and 45 days have passed. Rewards dollars can only be earned on merchandise that is kept. Rewards dollars are not earned on Gift Card purchases, shipping costs or taxes. You will be notified via email or within your account dashboard when you have accrued usable rewards.
3. Reward Redemption
Rewards dollars can be redeemed for discounts on future purchases. You may redeem your rewards at checkout by applying them to your order. Rewards dollars have no cash value and cannot be exchanged for cash or credit or any other form of payment. You have no ownership interest in rewards dollars, and these rewards dollars collected do not constitute property.
4. Expiration of Rewards
Depending on the classification of the rewards, the rewards dollars will expire in varying time periods based on the date that they are issued to the customer. Expired rewards will not be reinstated. Rewards are not transferable to another customer.
5. Return and Cancellation Policy
If you return an item that you purchased using rewards, the rewards used for that transaction will be refunded to your account. If the rewards cannot be refunded (e.g., due to expiration), the rewards will not be reinstated.
6. Restrictions
• Rewards are not transferable and cannot be sold or exchanged.
• Rewards cannot be combined with another discount offers unless otherwise specified. Rewards are combinable with other offers at the discretion of the Company.
Adrianna Papell reserves the right to terminate, change, suspend, restrict or discontinue any aspect of this Program or your membership at any time without prior notice. By joining the Program or continuing to participate in the Program, you hereby agree to be bound by any such changed Terms.
7. Account Termination
Adrianna Papell reserves the right to terminate or suspend your account if we suspect fraudulent activity or a violation of these Terms. Upon account termination, all rewards will automatically be forfeited.
8. Privacy and Data Protection
By participating in the Program, you agree to the collection, use, and sharing of your personal data in accordance with our Privacy Policy, available at here.
Our privacy policy explains how adrianna papell collects, uses, and shares your personal information. By participating in the program, you are confirming that you understand and agree to how adrianna papell collects, uses, and shares your personal information. Consistent with our privacy policy, if you do not want us to collect, use or share your personal infomation, you may choose to opt out or discontinue your membership with the program at any time.
9. Program Modifications
Adrianna Papell reserves the right to change, suspend, or terminate the Program at any time, including changing the earnings and redemption structure, rewards value, and expiration terms. Any changes will be posted on our website, and your continued participation constitutes your acceptance of any changed terms. If the Program is terminated, all unredeemed rewards will be forfeited without any obligation or liability and will not be honored upon termination or after the conclusion of the notice period, if any notice is required by law. Under no circumstances will Adrianna Papell be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other circumstances beyond our reasonable control.
10. Limitation of Liability
Adrianna papell or or any of its parent, subsidiary or affiliate companies or their directors, officers, employees, agents or content or service providers (collectively, the “protected entities”), be liable for any direct, indirect, special,incidental, consequential or punitive damages that result, directly or indirectly, from your participation in the program or your use of, or the inability to use the program, or the content, materials or functions related thereto, lost business or lost sales, profits, or goodwill, even if such protected entity has been advised of the possibility of such damages. To the fullest extent permitted by law, in no event shall the protected entities be responsible or liable for or in connection with any dispute between or amongst users of the program, or in connection with any content posted, transmitted, exchanged or received by or on behalf of any user or other person on or through the program. In no event shall the total aggregate liability of adrianna papell and its protected entities to you for all damages. Losses and causes of action arising from these terms or your or use of this program exceed the greater of the amount of rewards earned by you within the program or (b) one hundred dollars (usd 100). All users of the program understand and agree that (I) the mutual agreements made in this section reflect a reasonable allocation of risk, and (ii) the parties hereto would not have entered into these terms of use without these limitations on liability. Some jurisdictions may not allow the limitation or exclusion of certain warranties or liabilities, so some of the above limitations may not apply to certain users.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of New York, USA. Any disputes arising out of or in connection with the Program will be resolved in the competent courts located in New York, USA.
12. Contact Us
If you have any questions or concerns regarding the Rewards Program, please contact our customer service team.
Disclosure under the California Transparency in Supply Chains Act, UK Modern Slavery Act, and Canada’s Fighting Against Forced Labor and Child Labor Act
This Statement relates to our fiscal year ended December 31, 20246 (“Fiscal 2024”) except as otherwise updated. This Statement describes the activities of Adrianna Papell LLC and its subsidiaries and affiliated companies (collectively, the “Company,” “we” or “our”) to address modern slavery risks in our business and supply chains. As used in this statement, “modern slavery” refers to forced labor, prison labor, indentured labor, bonded labor, debt servitude, state imposed forced labor, human trafficking, child labor and involuntary labor. Involuntary labor includes transportation, harboring, recruitment, transfer, receipt, or employment of persons by means of threat, force, coercion, abduction, fraud, or payments to any person having control over another person for the purpose of exploitation.
It is the Company’s policy to comply with all applicable laws relating to its supply chains and the Company has procedures in place to evaluate and address risks of human trafficking and slavery consistent with the California Transparency Act and the Modern Slavery Act of 2015. As part of periodic and routine audits of our third-party manufacturing contractors, suppliers and vendors (“Suppliers”) conducted by our agents, we verify compliance with Company standards against human trafficking and slavery in its supply chains as set forth in the Company’s Global Social Compliance Guide (“Compliance Guide”) and Code of Conduct. Adrianna Papell has confirmed with its Suppliers that materials incorporated into our products comply with applicable laws against slavery and human trafficking in the countries in which they are doing business. Our employees and business partners are aware of the appropriate action to take if a supplier does not meet Company standards regarding slavery and trafficking, and ongoing educational efforts are conducted for Company employees and management who have direct responsibility for supply chain management.
OUR BUSINESS AND BRANDS
The Adrianna Papell Group, is a leading women’s apparel company, founded in New York in 1979 and celebrates over 40 years of dressing women for all occasions. The Company has been focused on a single mission: “to make every woman feel beautiful”. With an artisanal attention to detail, the Adrianna Papell collections are best known for an elegance and flair that empowers women of all ages and silhouettes to feel their very best. The key to our success is strategically positioning ourselves as a brand that offers modern fashion at affordable prices.
As the retail landscape continues to change and demand grows for refined fashion, Adrianna Papell responded by building our global portfolio of fashion brands to include styles that range from the everyday to special occasions available at their fingertips. In 2023, we rebranded Aidan Mattox by Adrianna Papell and ADRIANNA by Adrianna Papell occasion wear lines to build upon the global recognition and widespread digital following of the Adrianna Papell group.
The Adrianna Papell brands have a substantial market share in the dress and occasion wear business and is distributed to all leading retailers in the United States and has expanded its business across 27 countries, including the UK, and through various digital channels including this eCommerce website. Our goal is to continue expanding the global reach of our brand to make Adrianna Papell the style destination for every woman and every occasion.
SUPPLY CHAIN STRUCTURE
We have a multi-supplier strategy that provides specialist skills, scalability, flexibility and speed to market, as well as diversifying risk. Our products are manufactured to our specifications. We contract for the purchase of finished goods principally with independent third-party manufacturing contractors in Asia, whereby the manufacturing contractor is generally responsible for the entire manufacturing process including the purchase of piece goods and trim for our brands. The third-party manufacturing contractors for our brands operate under the close supervision of our global manufacturing divisions and buying agents located in Asia. We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain and Suppliers and agents to comply with our values and our Code of Conduct.
RISKS OF SLAVERY AND HUMAN TRAFFICKING IN SUPPLY CHAIN.
Due to the nature of our workforce and the locations of most of our employees, we believe that the risks of slavery and human trafficking in our own business are remote. While there are risks inherent with third-party manufacturing, we have established the Compliance Guide, Code of Conduct and other procedures to mitigate the risks of slavery and human trafficking in our product supply chains. Our approach is to focus on our direct Suppliers, since this is the level of the supply chain where we believe that we have the most influence and can therefore be the most effective.
We evaluate and address the risks of forced labor and modern slavery in our supply chains and our industry in the following ways:
COMMITMENT TO ETHICS; CODE OF CONDUCT
We are committed to principles of ethical business practice and recognition of the dignity of others, including responsible labor practices. Our Compliance Guide and Code of Conduct are applicable to all of the Company’s Suppliers (including our third-party manufacturers, suppliers and vendors). The Code of Conduct expressly prohibits, among other things, the use of prison or forced labor or the acquisition of any materials used in any stage of the manufacturing of our products from a third-party that utilizes prison or forced labor. In addition, the Code of Conduct provides that our Suppliers must comply with all laws regulating local wages, work hours and benefits. We communicate the Compliance Guide and Code of Conduct initially as part of our Supplier onboarding process and, thereafter, periodically from time to time, including when there are updates. All of our Suppliers are required to certify compliance with the Code of Conduct. In the event of a violation of the Code of Conduct, we reserve the right to either terminate our relationship with the Supplier or to work with the supplier to implement corrective action to remedy the non-conformance.
AUDITS AND REVIEWS.
All new Suppliers are approved after they pass our compliance and production requirements. We require engagement with one of our approved third party independent social compliance auditing agencies within one (1) year of initial orders. The production, buying and design team visit Suppliers on a regular basis to continue to build a strong working partnership. In most instances, where a deficiency is identified, corrective action is required on a specified timeline, followed by validation by the Company or its auditor that such deficiency has been remedied, including, if necessary, through a re-audit of the manufacturer. In the case of a serious violation of the Code of Conduct, termination of the Company’s relationship with the manufacturer may occur, particularly when corrective action is either not possible or determined to be an insufficient remedy.
Internal Accountability and Training.
All production employees are required to undergo compliance and ethics training, including with respect to the Code of Conduct and the Compliance Guide.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our group’s slavery and human trafficking statement for the current financial year.
ADRIANNA PAPELL, LLC
Adam Berkman, CEO
Director, Adrianna Papell Limited
December 31, 2024
Adrianna Papell, LLC is committed to a safe and secure supply chain by supporting the Customs Trade Partnership Against Terrorism (CTPAT), a voluntary United States Customs and Border Protection (CBP) business initiative designed to build cooperative relationships to strengthen the supply chain, border security and to continue the free flow of international trade. To this end, Adrianna Papell LLC received its CTPAT certification in 2008 from the CBP.
CTPAT was designed to achieve the highest level of cargo security through close cooperation between CBP and the principal stakeholders of the international supply chain such as importers, carriers, consolidators, licensed customs brokers, and manufacturers. CBP requests that businesses ensure the integrity of their security practices and communicate their security guidelines to their business partners within the supply chain.
CTPAT offers businesses an opportunity to play a major role in the war against terrorism and ensure a more secure supply chain for their employees, suppliers, and customers. Adrianna Papell LLC voluntarily joined this program to protect our supply chain and to promote safe and secure international traffic between our foreign suppliers and ourselves. Our supply chain partners include the foreign manufacturers of our products, the trucking companies that transport merchandise from the manufacturers to the overseas ports and airports, as well as the consolidators, freight forwarders and carriers that load, transport and ship our containers to our US destinations.
Adrianna Papell is a proud member of the CPAT Program. We and our supply chain partners are committed to protect our supply chains from criminal activities such as illegal weapons and drug trafficking, terrorism, human smuggling, contraband, money laundering and cyber intrusions. Adrianna Papell LLC and our supply chain partners adhere to the CTPAT-Mandated Minimum Security Criteria (MSC). All our employees, contractors, service providers and visitors are expected to comply with CTPAT’s MSC as well as any policies, procedures, and instructions issued by Adrianna Papell.
Sincerely,
ADRIANNA PAPELL, LLC
Adam Berkman, CEO
Adrianna Papell LLC
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