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Return Policy

Please visit us at returns.adriannapapell.com

We will gladly accept returns for US orders placed on our website within 30 days of delivery date for a full refund with the following conditions:

  • Items must be unworn, undamaged with all tags attached
  • A copy of the original invoice must be enclosed
  • Final sale items cannot be returned (items ending in $.97)
  • Shapewear, face masks and swatches cannot be returned

Non-Final Sale items received back between 30 - 60 days of delivery date will be refunded in the form of a store credit. We do not accept returns beyond 60 days after the delivery of your item.

If you are returning a purchase, you are responsible for the return shipping. When we process your return, a fee of $9.95 will be deducted from your return credit. All returns must be initiated through our online customer returns process at returns.adriannapapell.com

We do not offer return labels for International orders. Please note, orders shipped to a P.O. Box, APO/FPO/DPO address, Hawaii, Alaska, a U.S. territory (Guam, Puerto Rico, U.S. Virgin Islands) or International orders are not eligible for use of the FedEx label provided through online customer returns at this time. For help with your return, please contact customerservice@adriannapapell.com

How do I return my order?
What does "Final Sale" mean?
How long does it take to get my refund?
What should I do if I received the incorrect item?
Can I make an exchange?

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