Shipping

Below are the options we offer for orders shipping to the US. Please allow additional delivery time to Alaska, Hawaii, PO Boxes, APO/AFO addresses, and U.S. Territories as there may be delays. Please note, the SmartPost shipping method involves FedEx delivering to your local post office and then USPS delivering the package to your shipping address.

If your item is marked as Special Order, it will ship approximately 5 weeks after your order has been placed. Please allow additional time for shipping when placing your order ahead of your special event. Any non-Special Order item in your order will ship immediately.

Adrianna Papell orders usually ship within 24 hours if placed on a weekday. If placed on a weekend, the order will ship on the next weekday. All orders placed with overnight and next day shipping will be shipped on the same day the order is placed if placed on a weekday by 1 PM ET. If placed after 1 PM or on a weekday, the order will ship out on the next weekday.

If your item is marked as Special Order, it will ship approximately 5 weeks after your order has been placed. Please allow additional time for shipping when placing your order ahead of your special event. Any non-Special Order item in your order will ship immediately.

Please note: If your credit card requires manual approval or any errors are encountered with the entered billing and/or shipping addresses, this may delay shipment beyond the 24-hour period. To prevent this, please double check your information as you enter it at checkout and ensure you provide accurate contact information while placing your order so our team can reach out to you.

Once the order is placed, your order cannot be canceled or modified.

We currently are not shipping orders outside of the US. We will resume shipping Internationally over the coming months.

Yes, we do ship to PO Boxes or Military APO/FPO addresses. Orders to these addresses cannot be expedited and may only be shipped Standard Ground via SmartPost.

After you check out, an e-mail containing the order confirmation number will be sent to the e-mail address you used to complete your purchase. Once your order has shipped, you will receive an e-mail with a tracking number that will update you on the status of your shipment.

Yes, you can ship to another address besides your own if shipping within the United States. Please note, in some cases we may have to contact you to verify the shipping address and this may delay your shipment. When completing check out, please provide an accurate phone number and email address so we can reach you to verify these details.

We do not ship to freight forwarders. Any order placed using a freight forwarder will not be completed.

Depending on the number of styles ordered, your order may come in multiple boxes. You will only be charged for shipping once. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.